MU
Monica Ulrich-Barnard

1 reviews | Active since Mar 2018

20 Nov 2020, 21:24

Laverna hospital ladyamith

Laverna hospital. Is the only private hospital in the area. They seem to think that as patients have no other choice than using their services they should. Not be kept to the high standards as indicated on the lenmed website.

The wards are dirty. The linen is dirty and is full of holes. I had to request new clean linen 3 times and it still had old stains on. The food that is ordered is not wat you get. It's disgusting. But after all that. The hospital submitted a claim to my medical aid for myself and for my son. I am not ill or a patient. I was simply staying with my son as he is still a minor. On his chart the admitting nurse took down his age and weight incorrectly. Even a pleb like myself knows weight is used to calculate the dosage of medication a patient should receive. The hospital staff I spoke to wrote it off as human error. This is a error that can cause a of and the death of a innocent child.

You should be ashamed of yourself. You fail the innocent who cannot stand up for themselves.

0
Replies (2)
Lenmed Health
Lenmed Health's reply23 Nov 2020, 07:48
Official
Thank you for your valued feedback regarding your time at La Verna Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. 
 
Please be assured of our best intentions at all times.
MU
Monica Ulrich-Barnard's update25 Nov 2020, 10:15
Reviewer Update
Good day, It seems that this is a generic response to bad reviews and no feedback is ever received.