I am extremely disappointed with Lenmed's handling of my account ***) I was admitted as an emergency, and Bankmed subsequently approved the admission, yet Lenmed continues to pursue me for over R78,000

I am extremely disappointed with Lenmed's handling of my account ***) I was admitted as an emergency, and Bankmed subsequently approved the admission, yet Lenmed continues to pursue me for over R78,000. I repeatedly requested that my account ber placed on hold while the authorisation issue was being resolved, but my emails have gone unanswered. I also do not understand why my account has been handed over for collection when I have been actively engaging with Lenmed and trying to resolve the matter. I would appreciate urgent intervention and a fair resolution.