WS
Wade S

1 reviews | Active since Aug 2020

13 Feb 2022, 15:11

Horrible hospital Nu Shifa

My son had a seizure and had to be rushed to trauma unit at Nu Shifa. The reception staff are extremely unprofessional and have zero empathy. They literally followed me around harassing me for details and for payment while I was still shaking in fear for what was happening with my 4 year old. I was told my medical aid is not accepted yet a colleague of mine gave birth at the same hospital on the same plan and medical aid 2months prior. I had no cash on me the receptionist continued to hound me for payment while I awaited feedback on my son's condition and after I explained I have no cash and that they can bill me accordingly. Terrible services wouldn't recommend this place to anyone rather die on the streets.

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Replies (1)
Lenmed Health
Lenmed Health's reply14 Feb 2022, 06:50
Official
Thank you for your valued feedback regarding your time at Lenmed Shifa Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. 
 
Please be assured of our best intentions at all times.