TK
Thandiwe K

1 reviews | Active since Jan 2021

11 Nov 2022, 18:58

Horrible expirience.

Lenmed Randfontein Labour ward, im shocked for days .So this is the only private hospital I know where food is served at anytime the kitchen feels like , i mean especially breakfast sometimes it comes at 8 sometimes at 9, then Linen is not changed on a daily they only take it out when you are discharged. Which hospital in this day and age wont give patients and visitors wifi password. To top it all the one toilet in the maternity that used by 4people runs out of tissue paper for the whole day and no one bothers .Im shocked at how this is happening when they claim Patients come first. Hygiene for them is just not a priority!

0
Replies (2)
Lenmed Health
Lenmed Health's reply13 Nov 2022, 19:12
Official
Good day Thandiwe 


Thank you for your valued feedback regarding your time at Randfontein Private Hospital. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. Please be assured of our best intentions at all times. 

Regards 
Lenmed Team
TK
Thandiwe K's update14 Nov 2022, 10:57
Reviewer Update
Oh wow the feedback I just got from Lenmed hospital is amazing thank you so much for the management for owning up to their mistakes and fixing them on the dot .I really appreciate it and will definitely be back.