DM
Debora M

1 reviews | Active since Jul 2015

22 Jan 2018, 18:57

Dr with no bad attitude and no compassion

I experienced bad Service at Ahmed Karthrada Private Hospital Casualty ward especially with Dr Kankolongo that was stitching me up. He doesn’t communicate with the patient before doing anything. He does as he pleases then walks away. I drive for a living, He then refused to book me off because “he couldn’t justify it”. Meanwhile I explained to him that I drive a manual vehicle and drive all day everyday to see customers. I was even picked up from the hospital aai couldn’t even drive myself there. He didn’t even care, he just told me that I can drive. Right now I’m home with a swollen hand and went to my GP he booked me off because I’m in no position to drive as I’ve hurt the nerve on my hand and soft tissues. We pay a lot of money for medical aid so that we can be treated like trash at private hospitals.

0
Replies (1)
Lenmed Health
Lenmed Health's reply23 Jan 2018, 09:05
Official

Thank you for your valued feedback regarding your time at Ahmed Kathrada Private Hospital. We endeavor to ensure that all visitors experience the very best while at one of our facilities and strive to create an environment filled with warmth, care and compassion.

I can assure you that we will be investigating the matter immediately and a member of our management team will contact you directly to gain sufficient understanding of the incident and ultimately remedy our relationship with you.