Dissatisfaction of Customer for More than one occurrence of negligence and Other issues

Nurses are polite and nice. Some of them need to deal with their attitudes as working for the medical field you have to wear a smile and Customer service is of utmost importance you are not here just for the money. I recently stayed in New Shifa Hospital and they don't stick to the medication times the Nurse told me at 14:00 on Saturday 10 June 2023 she will give me the meds only to come at 15:58 when visiting hours was over and I was giving my girlfriend a walk back down to her transport. I requested for nebulization as advised by my Physio Kiara atleast twice a day. I approached the Front Desk and told them they said that the had to request it from the doctor. They never admistered one does but the booked it down in the book as given 3 times. Today when my physio came I mentioned it to her and she was very upset. She said usually they tell them to give one at 6 in the morning before she comes for physio to loosen up the chest. I am highly dissatisfied with the service on that part and how can I now recommend someone to come and stay. Besides that they don't give double portion of food and their sizes are that of a kiddies meal to say the least.