Disgusted by LENMED AHMED KATHRADA/ERconsulting

I went Lenmed Lenasia on the 10 December 2024, I was treated and went back home, I did not get any correspondence about my account, only to find that it was sent to the person who accompanied me to the hospital. I was only made aware of the account on February 3, and I immediately called ERconsulting to make a payment arrangement which was going to be active from end of February and I made a payment on the 25th of February as per arrangement. On the same day I got the email from Nudebt threatening me with a trace alert on my report, since then I receive at least 2 emails from them every second day. What's the point of making the payment arrangement if you are still going to be harassed by their lawyers. The worst part is that even after making a payment they can see that I payed but had the nerve to say even after sending me the emails I ignored them, on that email the balance was 736 and the first email the balance was 1136, that on its own tells you that the payment was made on the account, I made them aware that a payment was done on that account but I am still getting those threatening emails. How I wish the y can communicate with Nudebt about this, I tried calling ERconsuting but was told that there is nothing they can do.