pM
pertunia M

1 reviews | Active since Oct 2019

14 Jul 2023, 23:22

CASULTY BAD SERVICE BY NURSES AND DOCTORS.

Service at Lenmed Lenasia is so bad they keep me at casulty for more than 9 hours. The doctor did give an instruction to admire but I am told that they are waiting for Lancet Laboratory to bring back the results. When I ask Lancet I am told that the results will only be available the following day. The service is so bad and pathetic. I will honest not recommend anyone you go there. It is sad that we make sure we pay our monthly contribution to schemes and in retain we are been failled they the hospitals and doctors working at Casulty. From my observation it looks like the staff that works there don't have a say. Or they don't know their jobs. All that the know is talking to clients as if they own them. The Lenmed standard is honestly going down.

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Replies (1)
Lenmed Health
Lenmed Health's reply18 Jul 2023, 10:03
Official
Good day Pertunia 

Thank you for your valued feedback regarding your time at Lenmed Ahmed Kathrada. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly. Please be assured of our best intentions at all times. 

Regards 
Lenmed