AA
Adela A
1 reviews | Active since Jan 2016
09 Jan 2016, 21:13
2 Year Old Traumatised By Paed Nurses
We arrive No beds available in the paediatric ward and my daughter would be in the gynae. Had no choice as my baby needed treatment. After filling in paperwork we were escourted to the gynae ward. No nurse at gynae reception to receive new admission. Waited further for her to make up a bed. Soon a lady from the blood lab came to draw blood. After drawing my daughter's blood into a syringe and then inserting into a vile she realises the blood has begun to clot. Whilst transferring blood from syringe to vile she messed/ dropped blood all over the table and simply wiped up with a tissue!She arrogantly states, \Oh
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Lenmed Health's replyOfficial
11 Jan 2016, 08:55Hello adelaahmod,
I hope that you are well.
Thank you for your valued feedback regarding your time at Shifa Private Hospital. We endeavour to ensure that all visitors experience the very best while at one of our facilities and strive to create an environment filled with warmth, care and compassion.
I can assure you that we will be investigating the matter immediately and a member of our management team will contact you directly to gain sufficient understanding of the incident and ultimately remedy our relationship with you.
Kind regards
I hope that you are well.
Thank you for your valued feedback regarding your time at Shifa Private Hospital. We endeavour to ensure that all visitors experience the very best while at one of our facilities and strive to create an environment filled with warmth, care and compassion.
I can assure you that we will be investigating the matter immediately and a member of our management team will contact you directly to gain sufficient understanding of the incident and ultimately remedy our relationship with you.
Kind regards
Lenmed Health's reply11 Jan 2016, 08:55
Official
Hello adelaahmod,
I hope that you are well.
Thank you for your valued feedback regarding your time at Shifa Private Hospital. We endeavour to ensure that all visitors experience the very best while at one of our facilities and strive to create an environment filled with warmth, care and compassion.
I can assure you that we will be investigating the matter immediately and a member of our management team will contact you directly to gain sufficient understanding of the incident and ultimately remedy our relationship with you.
Kind regards
I hope that you are well.
Thank you for your valued feedback regarding your time at Shifa Private Hospital. We endeavour to ensure that all visitors experience the very best while at one of our facilities and strive to create an environment filled with warmth, care and compassion.
I can assure you that we will be investigating the matter immediately and a member of our management team will contact you directly to gain sufficient understanding of the incident and ultimately remedy our relationship with you.
Kind regards