SUPPORT STAFF WITH AN ATTITUDE THAT GOES WITH THE PATHETIC SERVICE

Pathetic service and arrogant support team We have been off for 3 days without as clients not being notified that there's a problem, if I didn't phone and speak to Tim in the supports team i would never have known there is a problem with the tower .. normally we get notified there is a problem not this time .. while i was speaking to Tim in the supports team he dropped the call .. no wonder my issues doesn't get looked at because when the support team see an email from me they don't even bother .. what pathetic service to get and every month we pay for a service we don't get .. we use more data then Wi-Fi so what exactly is the point in paying uncap if the service is half of the time not working and then you get support staff with an attitude problem .. some of us work from home .. for 3 days i couldn't work .. when asking to speak to Jan he stepped out the office .. yes and i am mother theresa ..