AN
Attie N
1 reviews | Active since Nov 2018
19 Jul 2021, 11:45
Pathetic from Legends connect
STAY AWAY
Very poor service. You never receive your full signal and very pathetic support.
I am even struggling to get a cancellation confirmation from them since 08 July 2021. They don’t want to deliver a service but also don’t want to process a cancellation. They don’t worry about the customer but only your money every month
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Replies (1)
legends connect's replyOfficial
19 Jul 2021, 12:15 Hi Attie, we would like to extend to you our most sincere apologies regarding the recent issues with our service.
We pride ourselves on excellent customer service for all our clients and you should not be an exception. We'd like to learn more about your specific situation and make things right.
We have a cancellation request from you on the 8th of July 2021 and as per the contract, we will cancel within 30 days of notice. Our accounts department will be in contact with you shortly.
If you have any other questions please contact us on *** or send an email to ***.
Our technical support team is available every day between 08:00 - 22:00.
Regards
Legends Connect team.
We pride ourselves on excellent customer service for all our clients and you should not be an exception. We'd like to learn more about your specific situation and make things right.
We have a cancellation request from you on the 8th of July 2021 and as per the contract, we will cancel within 30 days of notice. Our accounts department will be in contact with you shortly.
If you have any other questions please contact us on *** or send an email to ***.
Our technical support team is available every day between 08:00 - 22:00.
Regards
Legends Connect team.
legends connect's reply19 Jul 2021, 12:15
Official
Hi Attie, we would like to extend to you our most sincere apologies regarding the recent issues with our service.
We pride ourselves on excellent customer service for all our clients and you should not be an exception. We'd like to learn more about your specific situation and make things right.
We have a cancellation request from you on the 8th of July 2021 and as per the contract, we will cancel within 30 days of notice. Our accounts department will be in contact with you shortly.
If you have any other questions please contact us on *** or send an email to ***.
Our technical support team is available every day between 08:00 - 22:00.
Regards
Legends Connect team.
We pride ourselves on excellent customer service for all our clients and you should not be an exception. We'd like to learn more about your specific situation and make things right.
We have a cancellation request from you on the 8th of July 2021 and as per the contract, we will cancel within 30 days of notice. Our accounts department will be in contact with you shortly.
If you have any other questions please contact us on *** or send an email to ***.
Our technical support team is available every day between 08:00 - 22:00.
Regards
Legends Connect team.