LEGENDS CONNECT support staff Tim so condescending

Item: legends connect
Rating: 1
Author: Anthony P

We have been without WIFI for almost 10 hours. Legends connect that is my provider has not come to the party They passing the buck to VUMATEL which is their provider. The poor service I received from TIM EYBERS was nothing less than scary. His condescending attitude and rudeness was uncalled for. He

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Replies (3)

legends connect's replyOfficial

01 Sept 2021, 08:02

Good day Anthony

We're sorry you received bad service from one of our staff members, the matter has been escalated to senior management.
A team is booked to come past your property today and try to resolve the matter.
We sincerely apologize for the inconvenience this has caused.

Kind regards
Legends Connect Team

legends connect's reply01 Sept 2021, 08:02

Official

Anthony P's updateReviewer Update

01 Sept 2021, 11:06

Thank you Jan from Legends that gave feedback.

Anthony P's update01 Sept 2021, 11:06

Reviewer Update

Thank you Jan from Legends that gave feedback.

legends connect's replyOfficial

01 Sept 2021, 11:51

We are glad to see that your issue has been resolved.
As stated a ticket has been logged with our FNO to be in contact with you.
Kindly remove your review, and please let us know if there are any issues by logging a ticket with ***********

legends connect's reply01 Sept 2021, 11:51

Official