Legends Connect POOR services, POOR TAT's

I logged a call on the 5th June 2020 around my internet connection being extremely slow. First of all the call was closed without any feedback from Legends Connect. The Call was closed by Tim Eybers. Today is the 8th of June 2020 and still my internet connection is extremely slow.

I run a 200/200 Fibre line and my router is like 20m away from my main bedroom but still I cannot get a constant connection.

Knowing that it's COV19 and we have to work from home. They (Legends Connect) haven't really cared about this issue. All they care about is the arm and leg we pay for this poor services.

I'v requested for Legends connect to install or move my modem to the center of the house and yes, I couldn't make the first attempt, but thereafter they didn't even bother to see if this is going to solve our problem