1 reviews | Active since Mar 2019
Bad service, rude agent Tim Eybers and poor connection
Legends Connect Pty Ltd
@13:00pm today I called into the legends help desk for support on my wifi connection that is off 90% of the time, this is after numerous calls the previous few days to them and spoke toTim Eybers... The ruddessssss guy everrrrr 😤. Firstly he tells me to shut up that his had enough of me talking and all I am doing is lieing to him about signals and lots of stories he had the days before that... Bear in mind.. I think his the only technical support working there because whenever you call you'd get to speak to him.
This guy than has the odessity to go further and tell me to go for training on how to conner my laptop to wifi because clearly there is nothing wrong with the signal but with me.
Legends Connect - Pty Ltd I need you to look into this... Pull the calls.... But your bad connection and your poor quality of network is not on ðŸ˜
I am so sorry to hear that your experience with our company has not met your expectations.
Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you, especially from our support department.
While we'd love the opportunity to regain your trust, we understand how frustrated you must be. The matter has since been escalated to senior management.
My deepest apologies for any inconvenience we have caused you.
Please let us know if you have any additional questions, concerns, or comments by calling us on *** or sending an email to ***
Kind regards
Legends Customer Service Representative.
I am so sorry to hear that your experience with our company has not met your expectations.
Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you, especially from our support department.
While we'd love the opportunity to regain your trust, we understand how frustrated you must be. The matter has since been escalated to senior management.
My deepest apologies for any inconvenience we have caused you.
Please let us know if you have any additional questions, concerns, or comments by calling us on *** or sending an email to ***
Kind regards
Legends Customer Service Representative.