Legend-ary Late

<p>One might think that having a booking well in advance and having a confirmed moving time would result in an efficient and timely move.</p> <p>ALAS! Like being stood up on a blind date, I had to phone Legend Removals to hear where they were. As they had not arrived or made contact half an hour after the agreed upon time. The level of professionalism is simply overwhelming.</p> <p> </p> <p>I was then informed via SMS that they were running late. They were 4 hours late. I could have watched the whole Lord of the Rings trilogy or hired a donkey cart to transport my possesions and have moved in by that time. </p> <p> </p> <p>Like vagabonds with no home or purpose, we had to move our furnitiute, Outside, in the garden. Sitting outside with all my furniture as the new tenants already arrived and moved in to our old house. And so we sat... Waiting... for 4 hours in the sun as we could not leave our furniture unattended.</p> <p> </p> <p>The truck finally arrived; a 8 ton truck instead of 3.5 tons. Despite having confirmed for a smaller truck. This created the dilemma as the new place was situated in an estate which only allowed up to 3.5 tons and as a result our truck would not be allowed to enter.</p> <p> </p> <p>After phoning Legend Removals to raise the issue, (and my voice) they assured us a smaller truck would be waiting at our new complex upon arrival. However this was no help at all as It only arrived 2 hours after we got there.</p> <p> </p> <p>The poor staff had to carry all our furniture from the gate to our house, about 300meters. We then decided to help them and we used our car to drive up and down anything that would fit inside the car and we carried as much as we could. </p> <p> </p> <p>The move was invoiced for 1-2 pm and the truck need only drive 10km to our new house. They were so late that we only had everything in the house after 8pm the evening! </p> <p> </p> <p>I would not recommend Legend Removals to anyone. I could have hired a trailer, donkey kart or a small village of people to carry my things and I would of been better off. </p>