Heartbreaking

<p>I asked these fella's for a quote and they were reasonable. In fact I chose them as they are a smaller business and I prefer to support the small guys because they usually are the best.</p> <p>In this case when they packed my home up into a truck they left things on the pavement while they moved another customers homewhere to the front as they would be carrying out another delivery. Long story short they left and I left and well a neighbour called me as my heater was left on the pavement.</p> <p>I understand when you move you have a limited time to report ****** or missing items, so I thought I would ask the owner Michael to please address the things missing.. like my DSTV decoder, HDMI Switch, surround sound, TV Remotes, Blue Ray player.. also some cleaning equipment like broom, cleaning equipment... but despite the missing items the horror was how my furniture was damaged. My exercise bike handle was torn, and missing a stabaliser on the back foot.. my dining room table and bookcase was butchered and my tv table had three broken woodern pieces.. and a dented fridge. Other than that the guys handled the boxes just dandy.</p> <p>I was so upset and angry when I spoke to Michael I didnt think he would take my query seriously. He requested time to investigate and get back to me.. but I havent heard a peep.</p> <p>So if you expecting much from smaller removal companies.. don't have high hopes. If you have items with high value try keep them with you and ensure your ensurance covers this. This matter leaves me feeling very sad as I will never trust enyone to move my househould again. I will rather get some strong family members and do it myself because I have been treated as a **** when I know full well what I packed. I know because I am a very particular person.</p> <p>I hope this does not damage your business but gives people out there insight into chosing a removal company and the support which you can expect or not expect.</p> <p>So apart from paying for a move. I need to pay for replacement costs and feel bitter disappointment in our local providers.</p> <p> </p>