MM
Malefetsane M
1 reviews | Active since Jul 2025
21 Jul 2025, 11:39
Useless service to own
Worst service ever. Been asking for their assistance since early January it's now end of July. All they do always when I contact them is to ask for relevant documentation to assist with my issue and I always send it but no help at all. I am even considering canselling this service because all they know is to collect premiums every month.
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Replies (1)
Legal And Tax Services's replyOfficial
21 Jul 2025, 12:01Dear Malefetsane ,
Thank you for sharing your feedback, and please accept our sincere apologies for the frustration and inconvenience you’ve experienced.
We are genuinely sorry to hear that your matter has not been resolved despite your repeated efforts and the documentation you’ve submitted. This is not the standard of service we aim to deliver, and we understand how disappointing this must be for you — especially after so many months of trying to get assistance.
Please allow us the opportunity to urgently review your case and ensure that it receives the attention it deserves. Kindly send us your reference number or the contact details linked to your policy via email at [insert escalation email] or WhatsApp us on [insert contact details], so we can investigate this as a priority and provide a clear update and resolution.
We value your support and would appreciate the opportunity to make this right.
Legal And Tax Services's reply21 Jul 2025, 12:01
Official
Dear Malefetsane ,
Thank you for sharing your feedback, and please accept our sincere apologies for the frustration and inconvenience you’ve experienced.
We are genuinely sorry to hear that your matter has not been resolved despite your repeated efforts and the documentation you’ve submitted. This is not the standard of service we aim to deliver, and we understand how disappointing this must be for you — especially after so many months of trying to get assistance.
Please allow us the opportunity to urgently review your case and ensure that it receives the attention it deserves. Kindly send us your reference number or the contact details linked to your policy via email at [insert escalation email] or WhatsApp us on [insert contact details], so we can investigate this as a priority and provide a clear update and resolution.
We value your support and would appreciate the opportunity to make this right.