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nadia W

1 reviews | Active since Jul 2011

04 Jan 2022, 10:51

Unauthorised debit orders even after cancelling

Cancelled debit order and policy months ago, you still debited my account, I'm in a minus now and debit orders bounced thanks to your incompetence, put a stop to this TODAY AND RETURN MY MONEY!!!

0
Replies (2)
Legal And Tax Services
Legal And Tax Services's reply06 Jan 2022, 10:06
Official
Dear Nadia

We are so sorry for any inconvenience and frustration this may have caused. I have asked our customer care team to investigate this so we can rectify it for you. Please could you provide us with a policy or contact number so we can assist further?

Many thanks
Darren Cohen
General Manager
Legal And Tax Services
Legal And Tax Services's reply18 Jan 2022, 13:13
Official
Dear Nadia

We have not received details from you in order for us to assist with your query.
Kindly forward us your cell phone or membership number for our customer care to contact and rectify this error for you.

Kind Regards,
Legal&Tax