**** Service

I submitted my tax info a few weeks back. Straight forward individual taxpayer. I do not get response on email when I query progress. I call and am told by the person taking the call that I will be called back by the tax consultant. Seems you don't have the option of being put through to the person you dealing with. I have called multiple times over the last couple of weeks but nobody calls back. I am so glad I didnt take the heathcare option a salesperson from this company was offfering. I am now likely to pay an extra month in SARS penalty for their delay. Service f***n stinks.