Poor customer care and service

On the 1st of September I sent through my required documents to Legal & tax to sort out my efiling and register me for income tax return. Since then I have been given the complete run around as to what exactly is happening. I have spoken to numerous consultants from L&T only to hear today almost 5 weeks later that my registration for efiling has been rejected and the consultant dealing with my account has been on leave for the week. I don't know how this pathetic excuse is in any way, means or form suppose to comfort me, I am truly disappointed.<br> <br> On Wednesday I was promised that the manager was going to register me for efling again. Till this second I have had no feedback from them.<br> <br> This is a disgusting excuse for customer service as I could have taken a day of work and gone to SARS myself and I would have had my tax return in my account long before today.<br> <br> Regards, <br> <br> Omri Cunningham