LL
Lorri-Anne Louis
1 reviews | Active since Sept 2013
08 Feb 2024, 20:35
Legal and tax poor customer service
I have logged a call regarding a legal matter whereby I was assisted by Bandile on the 11/01/2024 after following up on numerous occasions the matter had been referred to Lauren on the 26/01/2024. Of which until today I have had no correspondence from anyone from the organization I do follow ups and everytime is the same story someone will get back to me to-date my matter has not been resolved but they take my monies every month. This is ridiculous services for being a client for many many years.
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Replies (1)Legal And Tax Services's replyOfficial
09 Feb 2024, 08:42Hi Lorri-Anne
We are so sorry that you have had this experience. We have escalated your matter and you can expect a call shortly, and we will investigate why you have not received a call back regarding your matter.
We are so sorry that you have had this experience. We have escalated your matter and you can expect a call shortly, and we will investigate why you have not received a call back regarding your matter.
Legal And Tax Services's reply09 Feb 2024, 08:42
Official
Hi Lorri-Anne
We are so sorry that you have had this experience. We have escalated your matter and you can expect a call shortly, and we will investigate why you have not received a call back regarding your matter.
We are so sorry that you have had this experience. We have escalated your matter and you can expect a call shortly, and we will investigate why you have not received a call back regarding your matter.
