LL
Lorri-Anne Louis

1 reviews | Active since Sept 2013

08 Feb 2024, 20:35

Legal and tax poor customer service

I have logged a call regarding a legal matter whereby I was assisted by Bandile on the 11/01/2024 after following up on numerous occasions the matter had been referred to Lauren on the 26/01/2024. Of which until today I have had no correspondence from anyone from the organization I do follow ups and everytime is the same story someone will get back to me to-date my matter has not been resolved but they take my monies every month. This is ridiculous services for being a client for many many years.

0
Replies (1)
Legal And Tax Services
Legal And Tax Services's reply09 Feb 2024, 08:42
Official
Hi Lorri-Anne

We are so sorry that you have had this experience. We have escalated your matter and you can expect a call shortly, and we will investigate why you have not received a call back regarding your matter.