Legal and tax fail my case which is so disappointing.

I am member of Legal and Tax. From the being I was promise by you sale Department of my policy and cover which as per sales department cover is cover from that day September.i had a unfair dismissal. At Arbitration the commissioner remove my attorney why did Legal and Tax being in egal shoukd know that. Now I was stress. The defender had Legal review present. I was alone with commissioner who favour the defender Expressway Pinetown. I was offer one month salary. Legal and Tax shoukd set a egal representative to Arbitration. I am didn't know mwhat decision to make to law information which I sm not in law terminology or law. So I lose in Abribrition due to legal and Tax on how their approach my case.