mT
mamadimo T

1 reviews | Active since May 2013

04 Nov 2015, 15:39

Day Light ******* (representing the easy ones)

I was a member of Legal and Tax for over 4 years and today I call them because I had an Accident and I was the one in fault. They blatantly just said sorry we cant assist you because you were at fault. This is the first time I hear of such policy. I mean why do we pay lawyers every month. I am very disappointed in such a company.

0
Replies (1)
Legal And Tax Services
Legal And Tax Services's reply04 Nov 2015, 17:15
Official
Hello mamadimo,

Thank you for bringing your matter to our attention. We at Legal and Tax Services are committed to providing our clients with excellent service and we do apologize for the service that you have received and the inconvenience caused.

As discussed, unfortunately your matter isn't covered under our policy's terms and conditions. It is important that we honour and comply with these terms and conditions.

We apologize once again and should you require further assistance, please don't hesitate to contact us.

Marlon Van Wyk
Customer Care Manager