BAD SERVICE AND NEVER CALL BACK

IT IS NOT EVEN 3 MONTHS I HAVE BEEN USING THEM BUT I REQUESTED A CALL MANY TIMES AND I HAVE BEEN WAITING TO BE ASSISTED BUT TO NO AVAIL.

WHEN I CALL I'M TOLD I'LL BE CALLED BACK BY THE LADY THAT SPOKE TO ME AND ASKED I SEND MY DOCUMENT AND THAT WAS THE FIRST WEEK OF FEBRUARY, TODAY I HAVE A CASE WITH AN INSURANCE COMPANY, AND I'M AFRAID TO WASTE MY TIME THAT THEY WON'T EVEN ASSIST. IT'S TIRING HAVING TO CALL A COMPANY BASED IN JOHANNESBURG THAT WILL TELL YOU WE CAN ONLY ASSIST NEXT WEEK FRIDAY AND NEXT RETURN