BA
Bongwe A

1 reviews | Active since Jun 2018

18 Oct 2026, 15:38

Bad service

I have been a member of legal and tax for as long as I can remember. I have been a member for more than 15 years without taking a break but the treatment I received leave me with no other option but to cancel my membership. I requested assistance to get the money I paid at the guest house but cancelled on time but was never refunded. I provided the attorney with all information and its almost two months now but no feedback. I sent *** asking about the progress two times and no response. I was just ignored just like that.

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Replies (1)
Legal And Tax Services
Legal And Tax Services's reply19 Oct 2026, 09:43
Official

Hello Bongwe

Thank you for bringing this matter to our attention. We are sorry to hear that you have been left disappointed by your recent experience.

To ensure your concerns receive the attention they need, we will refer your matter to our Complaints Team for further investigation. Please contact us at *** and provide your full name and policy details so that we can direct your query to the relevant team for assistance and feedback.

Kind regards,
Legal&Tax