SM
Sesi M
1 reviews | Active since Dec 2018
24 Mar 2025, 12:54
WORST FUNERAL SERVICE EVER.
I brought my queries with my above mentioned company,On Thursday I've sent them my old policy document,that's when I received the responds on Monday via email from the manager,like she normally contradicts herself,everything she said is contradictory and lies bcos that's not what an old policy document and the resent policy document contains. I will take this matter further to the relevant stake holders for further investigations.Thanks
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Legae Funeral Home's replyOfficial
26 Mar 2025, 08:18Dear Ms. Magunda,
We hope you are doing well.
As promised, we thoroughly reviewed your policy records. Based on our findings and previous communication, you were not overcharged. The changes in your premium resulted from adding various dependents over time.
The document summarising your policy activities shows no extra contributions. We’re happy to walk you through it again if you need further clarification.
We appreciate you as a valued client and look forward to continuing to serve you.
Warm regards,
Sopema Communications Team
We hope you are doing well.
As promised, we thoroughly reviewed your policy records. Based on our findings and previous communication, you were not overcharged. The changes in your premium resulted from adding various dependents over time.
The document summarising your policy activities shows no extra contributions. We’re happy to walk you through it again if you need further clarification.
We appreciate you as a valued client and look forward to continuing to serve you.
Warm regards,
Sopema Communications Team
Legae Funeral Home's reply26 Mar 2025, 08:18
Official
Dear Ms. Magunda,
We hope you are doing well.
As promised, we thoroughly reviewed your policy records. Based on our findings and previous communication, you were not overcharged. The changes in your premium resulted from adding various dependents over time.
The document summarising your policy activities shows no extra contributions. We’re happy to walk you through it again if you need further clarification.
We appreciate you as a valued client and look forward to continuing to serve you.
Warm regards,
Sopema Communications Team
We hope you are doing well.
As promised, we thoroughly reviewed your policy records. Based on our findings and previous communication, you were not overcharged. The changes in your premium resulted from adding various dependents over time.
The document summarising your policy activities shows no extra contributions. We’re happy to walk you through it again if you need further clarification.
We appreciate you as a valued client and look forward to continuing to serve you.
Warm regards,
Sopema Communications Team