NS
Ntswaki S
1 reviews | Active since Oct 2020
17 Sept 2024, 13:11
Worst customer service
I would never use their services they have this one consultant whose rude to the core his name is Mbuso. I want my refund back
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Replies (1)
Legae Funeral Home's replyOfficial
17 Sept 2024, 13:40Hi Ntswaki S
Trust you are well,
Trust you are well,
Apologies for the kind of dissatisfactory service you received from one of our consultants. As Sopema Funeral Services we do not condone such behaviour being directed to our clients.
Thank you for bringing this matter to our attention, we will investigate this matter further, as we pride ourselves in customer experience and treatment. We appreciate your communication, and apologise for letting you down.
We look forward to creating a better experience and impression in the future.
This matter will be dealt with, according to our internal processes.
Regards
Sopema Comm Team
Legae Funeral Home's reply17 Sept 2024, 13:40
Official
Hi Ntswaki S
Trust you are well,
Trust you are well,
Apologies for the kind of dissatisfactory service you received from one of our consultants. As Sopema Funeral Services we do not condone such behaviour being directed to our clients.
Thank you for bringing this matter to our attention, we will investigate this matter further, as we pride ourselves in customer experience and treatment. We appreciate your communication, and apologise for letting you down.
We look forward to creating a better experience and impression in the future.
This matter will be dealt with, according to our internal processes.
Regards
Sopema Comm Team