Over charging with poor service delivery

I would like to write this with a painful heart , on the day of the funeral of my husband. They sound all convincing and make all these promises with a hefty price to pay and on the day. I was soo disappointed because at the funeral they were under staffed and as the chief mourner I was disappointed in the service and I want people to observe the prices because you pay such a high amount for service that is meant for three times less of that price.

Thank You