DM
Dimakatso M
1 reviews | Active since Jun 2021
02 Jun 2021, 17:39
Disappointed client
Greatest experience: lost my father early this year he was fetched by a young clean and sympathetic man by the name Tshidiso, even on the last day he was driven by him to his last resting place we were so impressed especially by him the way he was so caring. the most disgusting experience few weeks ago I recommended sopema to a colleague after she lost her aunt lord knows I regret doing that the unhygienic pompous boy who was the he**** driver.when asked about Tshidiso he said "Tshidiso? Oh uncle o sa sebetsa ka do late night pickup" I feel sorry for you that you would make such a great respectable young man a to do pickups and an untidy boy to be the one meeting your clients
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Replies (1)Legae Funeral Home's replyOfficial
05 Sept 2025, 08:25Good Day Dimakatso,
We trust you are well,
Thank you for sharing your experience with us, both the positive and the disappointing aspects. We aLegaeuly sorry that your recommendation did not meet the standard of care and dignity that you, and we, expect from our service. Please accept our sincere apologies for this experience.
We also acknowledge and appreciate the recognition of Tshidiso’s compassionate service, he represents the standard we expect from all our team members, and we are working to ensure that every client receives this level of care consistently.
We hope to provide a better experience in future.
Warm regards,
Legae Funeral Home Team
We trust you are well,
Thank you for sharing your experience with us, both the positive and the disappointing aspects. We aLegaeuly sorry that your recommendation did not meet the standard of care and dignity that you, and we, expect from our service. Please accept our sincere apologies for this experience.
We also acknowledge and appreciate the recognition of Tshidiso’s compassionate service, he represents the standard we expect from all our team members, and we are working to ensure that every client receives this level of care consistently.
We hope to provide a better experience in future.
Warm regards,
Legae Funeral Home Team
Legae Funeral Home's reply05 Sept 2025, 08:25
Official
Good Day Dimakatso,
We trust you are well,
Thank you for sharing your experience with us, both the positive and the disappointing aspects. We aLegaeuly sorry that your recommendation did not meet the standard of care and dignity that you, and we, expect from our service. Please accept our sincere apologies for this experience.
We also acknowledge and appreciate the recognition of Tshidiso’s compassionate service, he represents the standard we expect from all our team members, and we are working to ensure that every client receives this level of care consistently.
We hope to provide a better experience in future.
Warm regards,
Legae Funeral Home Team
We trust you are well,
Thank you for sharing your experience with us, both the positive and the disappointing aspects. We aLegaeuly sorry that your recommendation did not meet the standard of care and dignity that you, and we, expect from our service. Please accept our sincere apologies for this experience.
We also acknowledge and appreciate the recognition of Tshidiso’s compassionate service, he represents the standard we expect from all our team members, and we are working to ensure that every client receives this level of care consistently.
We hope to provide a better experience in future.
Warm regards,
Legae Funeral Home Team
