IM
Itumeleng M
1 reviews | Active since Nov 2020
09 Jan 2026, 08:17
Customer Service Dissatisfaction
I have contacted your office three times since 30/12/2025 regarding changing my debit order date. Each time, I was assured that a customer service representative would reach out to me. It is extremely disappointing to be repeatedly passed from one person to another, especially when I am making every effort to meet my contractual obligations. I request immediate assistance to resolve this matter without further delay.
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Legae Funeral Home's replyOfficial
09 Jan 2026, 15:05Dear Itumeleng,
We trust you are well,
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration you experienced.
Following your feedback, we made contact with you and have since successfully assisted with changing your debit order date as requested. We also extended our apologies for the delay in resolving this matter.
We appreciate you allowing us the opportunity to address and resolve your concern.
We value your feedback and remain committed to providing prompt and efficient assistance. Should you require any further support, please do not hesitate to contact us directly.
Kind regards,
Legae Funeral Home
We trust you are well,
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration you experienced.
Following your feedback, we made contact with you and have since successfully assisted with changing your debit order date as requested. We also extended our apologies for the delay in resolving this matter.
We appreciate you allowing us the opportunity to address and resolve your concern.
We value your feedback and remain committed to providing prompt and efficient assistance. Should you require any further support, please do not hesitate to contact us directly.
Kind regards,
Legae Funeral Home
Legae Funeral Home's reply09 Jan 2026, 15:05
Official
Dear Itumeleng,
We trust you are well,
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration you experienced.
Following your feedback, we made contact with you and have since successfully assisted with changing your debit order date as requested. We also extended our apologies for the delay in resolving this matter.
We appreciate you allowing us the opportunity to address and resolve your concern.
We value your feedback and remain committed to providing prompt and efficient assistance. Should you require any further support, please do not hesitate to contact us directly.
Kind regards,
Legae Funeral Home
We trust you are well,
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration you experienced.
Following your feedback, we made contact with you and have since successfully assisted with changing your debit order date as requested. We also extended our apologies for the delay in resolving this matter.
We appreciate you allowing us the opportunity to address and resolve your concern.
We value your feedback and remain committed to providing prompt and efficient assistance. Should you require any further support, please do not hesitate to contact us directly.
Kind regards,
Legae Funeral Home