MM
Mbulungeni M
1 reviews | Active since Jan 2025
14 Jan 2025, 09:27
Bad service I'm so disappointed
I made a payment on the 4th of January,Double payment separately through EFT I sent them numerous proof of payments they telling me they only see one payment..how coz I made then same time the other 06:36 &06:37 but they only see one I even went to my bank the Payment went through so y on their side they failing to allocate wen u call them they tell u to send the proof of payments on whatsapp they will call back yet they don't..IM SO DISAPPOINTED IN SOPEMA FUNERALS AND I WOULDN'T RECOMMEND AND IT ANYONE
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Legae Funeral Home's replyOfficial
03 Sept 2025, 13:40Good day Mbulungeni,
We trust you are well,
Thank you for bringing this to our attention and for allowing us the opportunity to resolve the matter. We sincerely apologise for the frustration and inconvenience you experienced.
We have investigated the issue and can confirm that the double payment has been successfully allocated and credited to your account for the months of November and December. Our team has since contacted you directly, and we are pleased that the matter has been resolved to your satisfaction.
Kindly let us know should there be any further assistance you require.
Warm regards,
Legae Funeral Home Team
We trust you are well,
Thank you for bringing this to our attention and for allowing us the opportunity to resolve the matter. We sincerely apologise for the frustration and inconvenience you experienced.
We have investigated the issue and can confirm that the double payment has been successfully allocated and credited to your account for the months of November and December. Our team has since contacted you directly, and we are pleased that the matter has been resolved to your satisfaction.
Kindly let us know should there be any further assistance you require.
Warm regards,
Legae Funeral Home Team
Legae Funeral Home's reply03 Sept 2025, 13:40
Official
Good day Mbulungeni,
We trust you are well,
Thank you for bringing this to our attention and for allowing us the opportunity to resolve the matter. We sincerely apologise for the frustration and inconvenience you experienced.
We have investigated the issue and can confirm that the double payment has been successfully allocated and credited to your account for the months of November and December. Our team has since contacted you directly, and we are pleased that the matter has been resolved to your satisfaction.
Kindly let us know should there be any further assistance you require.
Warm regards,
Legae Funeral Home Team
We trust you are well,
Thank you for bringing this to our attention and for allowing us the opportunity to resolve the matter. We sincerely apologise for the frustration and inconvenience you experienced.
We have investigated the issue and can confirm that the double payment has been successfully allocated and credited to your account for the months of November and December. Our team has since contacted you directly, and we are pleased that the matter has been resolved to your satisfaction.
Kindly let us know should there be any further assistance you require.
Warm regards,
Legae Funeral Home Team