Filthy and bad service

We booked into the Centurion Lake Hotel on Saturday the 25th July through [URL Removed] and our booking was confirmed. We arrived at the hotel only to find out we were booked in for Sunday. However we were given a room and we paid there and then. We then went up to our room passing by a doom can in the hallway used for ****roaches. We went into the, it stank of doom. We then decided to go somewhere else rather. We went back downstairs to get a refund, they refused to give us a refund because i did not have my id on me and were very aggressive and rude. They being Peter and Shirley. This is not the sort of service and standard you would expect from a Legacy Hotel !!!