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Nonhlanhla
1 reviews | Active since Jul 2026
31 Aug 2026, 14:08
ABSOLUTE ****MERS
I AM HAVING THE WORST EXPERIENCE WITH THIS COMPANY, THEY STARTED DEDUCTING R1750 FROM ME AND DID SO FOR 5 MONTHS, NO COMMUNICATION AND NO FEEDBACK. I HAVE ASKED FOR ASSISTANCE FOR OVER 2 MONTHS AND NO FEEDBACK. I NEED THEM TO PAY ME BACK MY MONEY AS I RECEIVED ABSOLUTE **** SERVICE, IN FACT NO SERVICE AT ALL.
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Legacy Debt Solutions's replyOfficial
01 Sept 2026, 14:09Dear Nonhlanhla,
Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and disappointment caused by the lack of communication and feedback you experienced. We understand how concerning this situation must have been, and we regret that you felt unsupported during your process.
Our Senior Administrator has since made contact with you directly to discuss your concerns and provide clarity regarding the process, your ITC report, and the accounts currently reflecting on your credit profile. We understand that further supporting documentation and proof of payments are being provided to assist us in addressing the outstanding matters.
We have also taken note of the outstanding paid-up letter required for the relevant account and will continue following up on this matter. We remain committed to improving communication and ensuring that you receive the necessary feedback and assistance going forward.
We sincerely appreciate the opportunity to address your concerns and continue assisting you with your matter.
Kind regards,
Legacy Debt Solutions – Client Services
Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and disappointment caused by the lack of communication and feedback you experienced. We understand how concerning this situation must have been, and we regret that you felt unsupported during your process.
Our Senior Administrator has since made contact with you directly to discuss your concerns and provide clarity regarding the process, your ITC report, and the accounts currently reflecting on your credit profile. We understand that further supporting documentation and proof of payments are being provided to assist us in addressing the outstanding matters.
We have also taken note of the outstanding paid-up letter required for the relevant account and will continue following up on this matter. We remain committed to improving communication and ensuring that you receive the necessary feedback and assistance going forward.
We sincerely appreciate the opportunity to address your concerns and continue assisting you with your matter.
Kind regards,
Legacy Debt Solutions – Client Services
Legacy Debt Solutions's reply01 Sept 2026, 14:09
Official
Dear Nonhlanhla,
Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and disappointment caused by the lack of communication and feedback you experienced. We understand how concerning this situation must have been, and we regret that you felt unsupported during your process.
Our Senior Administrator has since made contact with you directly to discuss your concerns and provide clarity regarding the process, your ITC report, and the accounts currently reflecting on your credit profile. We understand that further supporting documentation and proof of payments are being provided to assist us in addressing the outstanding matters.
We have also taken note of the outstanding paid-up letter required for the relevant account and will continue following up on this matter. We remain committed to improving communication and ensuring that you receive the necessary feedback and assistance going forward.
We sincerely appreciate the opportunity to address your concerns and continue assisting you with your matter.
Kind regards,
Legacy Debt Solutions – Client Services
Thank you for bringing your concerns to our attention. We sincerely apologise for the frustration and disappointment caused by the lack of communication and feedback you experienced. We understand how concerning this situation must have been, and we regret that you felt unsupported during your process.
Our Senior Administrator has since made contact with you directly to discuss your concerns and provide clarity regarding the process, your ITC report, and the accounts currently reflecting on your credit profile. We understand that further supporting documentation and proof of payments are being provided to assist us in addressing the outstanding matters.
We have also taken note of the outstanding paid-up letter required for the relevant account and will continue following up on this matter. We remain committed to improving communication and ensuring that you receive the necessary feedback and assistance going forward.
We sincerely appreciate the opportunity to address your concerns and continue assisting you with your matter.
Kind regards,
Legacy Debt Solutions – Client Services