MC
MICHAEL C

1 reviews | Active since Jul 2016

19 Mar 2018, 15:23

LDR Engines and Gearboxes

On 24 November 2017 I paid a deposit of R1500 for an engine for my Nissan NP200. They could not fit the engine then and this was to keep the engine for me in Cape Town. I was later informed that the engine could only be fitted in Pretoria. I towed the vehicle there and delivered it on 8 January 2018. They fitted an engine which was faulty and had to be removed. They could not supply another engine. On 16 March 2018 - nearly 4 months after paying my deposit - I went to fetch my car. I was then informed that I had to pay R2000 for work done. The only way Mr Llewellyn the owner would release my vehicle was if I paid this. What could I do!! Iwas never informed of any cost before arriving to fetch my car, infact his 2 employees, Donovan in Cape Town and Rikus in Pretoria, had agreed to repay my deposit. Before going to LDR ENGINES check the comments about them on HELLO PETER. I am sorry I didnt. Llewellen the owner laughed at me when I complained about this. DON'T do business with LDR. They will cheat you!

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Replies (2)
LDR Engines and Gearboxes
LDR Engines and Gearboxes's reply18 Feb 2020, 20:53
Official
We are sorry this was your experience with our company.
It is never our idea to make a customer feel the deal was not fair.

We have installed a engine for you and was not happy with the engine so we could not give you the car if we are not 100% satisfied because you get a 6 months warranty.
LDR Engines and Gearboxes
LDR Engines and Gearboxes's reply18 Feb 2020, 20:56
Official
Unfortunately at the time we did not have more stock of the engine. Please note that only a R1500 deposit was paid and we only take finale payment when the client is happy so its not like we had your money. Also understand the R2000.00 charge was for removing your old engine witch is totally fair