UNHAPPY CUSTOMER

Customer service person at LAYUP over the phone sounds like a child. He does not even answer the phone with this is Layup how can we help you. This definitely sounds like a one-man company. VERY UNPROFESSIONAL!

My tickets through HOWLER have been cancelled they say due to nonpayment. But that is bull **** as I always had money in the account. Now I have to rebook tickets for FAT BOY SLIM in JHB with double the cost. There is an option on HOWLER TO pay to refund your ticket for an additional cost of R350. WHY? is it because they know that they can / will cancel your tickets at anytime. Not a happy customer.