SS
Sello S
1 reviews | Active since Jan 2017
28 Nov 2022, 19:28
Thank you
Thank you for finally assisting with my refund.
Helpful (0)
Replies (1)0
Replies (1)layup's replyOfficial
11 Jan 2023, 08:15Thank you for your review and for acknowledging our efforts in recouping your funds from the Merchant you ordered through. As explained previously, LayUp operates as a payment gateway offering customers the opportunity to create a digitised and interest-free payment plan. Each instalment is settled to the Merchant and although we will always do everything we can to assist, only they can process any refund due. We hope this positive outcome encourages you to use the LayUp payment option again in future.
layup's reply11 Jan 2023, 08:15
Official
Thank you for your review and for acknowledging our efforts in recouping your funds from the Merchant you ordered through. As explained previously, LayUp operates as a payment gateway offering customers the opportunity to create a digitised and interest-free payment plan. Each instalment is settled to the Merchant and although we will always do everything we can to assist, only they can process any refund due. We hope this positive outcome encourages you to use the LayUp payment option again in future.
