I want my refund

Layup has such a bad service. I asked for a refund from Cellucity on the 21st of January. The refund request was submitted to layup and to this day I haven't received anything. Layup doesn't respond to any of my emails. I'm stranded and I need my money back. Your service is bad and I will never use it again. Prioritize refunding people on time in as much as you collect on time.