LM
Lindiwe M
1 reviews | Active since Oct 2024
28 Oct 2024, 13:40
DO NOT USE LAYUP
Oh my God, I regret my interaction with this company. Not only am I waiting to get my money back they refer me to their merchant. I am left in the dark, I am unemployed and all I want is my money. I made a deposit to them but when they have to bring back my money they tell me to talk to Cellucity and at Cellucity they are not responding to me. I am so frustrated and heart broken. This is the worst shopping experience ever.
Helpful (0)
Replies (1)0
Replies (1)
layup's replyOfficial
28 Oct 2024, 13:50Hi Lindiwe, I have just tried to call you to resolve. Please note, as per the below, you requested to cancel your Cellucity order 27/10 and accepted the propososed cancellation terms defined by Cellucity. In this case, the cancellation fee set by Cellucity is the deposit which is the total paid on your order so far. We have sent a request to Cellucity to consider waiving or reducing this fee and will keep you posted. Thanks, LayUp Support
"change": "ACCEPTED",
"date": "27th Oct 2024, 9:00pm",
"name": "Lindiwe Mokoena ",
"reason": "Bought in error (expected to get the goods immediately)",
"details": "Accepted the proposed cancellation terms for this order.",
"read": false,
"type": "CANCELLATION"
"change": "ACCEPTED",
"date": "27th Oct 2024, 9:00pm",
"name": "Lindiwe Mokoena ",
"reason": "Bought in error (expected to get the goods immediately)",
"details": "Accepted the proposed cancellation terms for this order.",
"read": false,
"type": "CANCELLATION"
Best regards,
layup's reply28 Oct 2024, 13:50
Official
Hi Lindiwe, I have just tried to call you to resolve. Please note, as per the below, you requested to cancel your Cellucity order 27/10 and accepted the propososed cancellation terms defined by Cellucity. In this case, the cancellation fee set by Cellucity is the deposit which is the total paid on your order so far. We have sent a request to Cellucity to consider waiving or reducing this fee and will keep you posted. Thanks, LayUp Support
"change": "ACCEPTED",
"date": "27th Oct 2024, 9:00pm",
"name": "Lindiwe Mokoena ",
"reason": "Bought in error (expected to get the goods immediately)",
"details": "Accepted the proposed cancellation terms for this order.",
"read": false,
"type": "CANCELLATION"
"change": "ACCEPTED",
"date": "27th Oct 2024, 9:00pm",
"name": "Lindiwe Mokoena ",
"reason": "Bought in error (expected to get the goods immediately)",
"details": "Accepted the proposed cancellation terms for this order.",
"read": false,
"type": "CANCELLATION"
Best regards,