

Laudium Community Health Centre
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
I am sick to the core the treatment of laudium community health "care" centre workers. They have 0 tolerance, 0 patience, 0 RESPECT, 0. Emotional intelligence and lastly they have no empathy none whatsoever, you could die waiting to be assisted there. I arrived as early as can be because I know the queues can be very hectic. I waited the queue in the cold weather we were seated outside. An 2 hours later I get inside and sign to get my file. I waited another 3 hours just waiting for a file. The workers there are going up and down buying food, holding hands and giggling passing by. Every door opening I and many other anticipated that someone with the files will come out... But nothing. I got my file at 12:30. And I rushed to the dentist department because the dentist might be leaving soon. I get there I greet and wait to be assisted, the ladies there were so unkind. They asked me why I didn't greet. I say I did greet just say you didn't hear me. Then one of them proceed to check if I'm able to do anything. She's taking my hands and throwing it and the Chari then takes it back to my lap I looked at her. She opened my file and the lingers my card by my arm. I don't see that she did that until I moved my arm a bit, she throws it to my lap. Just when I thought I've seen it all. She utters these line " areye tsena" meaning get it, so impolite. The other lady tells me sit she leaves the room for 3 minutes and chats to the other guy telling him, he should come back tomorrow there's not equipment for tooth extraction. He leaves. She gets back to me and asks me why I'm here. I tell her my problem and she says tooth extraction I tell her I can't cz it's the front tooth, and ask her to do a filling instead. She sees that my tooth needs attention and fast. She then proceeds to give me an appointment for 2 weeks later. How bad will the tooth have become by then. Haii. That's how you know to practice being humble.
1 reviews | Active since Sept 2026
I am sick to the core the treatment of laudium community health "care" centre workers. They have 0 tolerance, 0 patience, 0 RESPECT, 0. Emotional intelligence and lastly they have no empathy none whatsoever, you could die waiting to be assisted there. I arrived as early as can be because I know the queues can be very hectic. I waited the queue in the cold weather we were seated outside. An 2 hours later I get inside and sign to get my file. I waited another 3 hours just waiting for a file. The workers there are going up and down buying food, holding hands and giggling passing by. Every door opening I and many other anticipated that someone with the files will come out... But nothing. I got my file at 12:30. And I rushed to the dentist department because the dentist might be leaving soon. I get there I greet and wait to be assisted, the ladies there were so unkind. They asked me why I didn't greet. I say I did greet just say you didn't hear me. Then one of them proceed to check if I'm able to do anything. She's taking my hands and throwing it and the Chari then takes it back to my lap I looked at her. She opened my file and the lingers my card by my arm. I don't see that she did that until I moved my arm a bit, she throws it to my lap. Just when I thought I've seen it all. She utters these line " areye tsena" meaning get it, so impolite. The other lady tells me sit she leaves the room for 3 minutes and chats to the other guy telling him, he should come back tomorrow there's not equipment for tooth extraction. He leaves. She gets back to me and asks me why I'm here. I tell her my problem and she says tooth extraction I tell her I can't cz it's the front tooth, and ask her to do a filling instead. She sees that my tooth needs attention and fast. She then proceeds to give me an appointment for 2 weeks later. How bad will the tooth have become by then. Haii. That's how you know to practice being humble.
1 reviews | Active since Jun 2026
I visited the clinic 23/06/2026,got assisted at the reception and I was told to sit after I was given a number and wait for assistance...it was only the 3 of us at that particular time but no one was called,nurses kept on going up and down without any means of communication, others were knocking off...we seated for more than 2 hours without being assisted i ended up leaving without being helped. Service was terrible patients are not prioritized and this was my second time going there. Last week it was the same issue, I waited 5 hours before I could be assisted, nurses sit there chat with one another..another gentleman brought his daughter he only got help after 7pm yet he's been there from 10am in the morning and the clinic was not full it had very few patient..please look into this matter because we go there already not feeling well and they always make matters worse by not showing any care...I believe all the nurses are under oath..but the way things are done is sickening. I was referred from rooihuiskraal to laudium..which is about 30 minutes drive i used money to go there only to come back unattended.
1 reviews | Active since Jun 2026
I visited the clinic 23/06/2026,got assisted at the reception and I was told to sit after I was given a number and wait for assistance...it was only the 3 of us at that particular time but no one was called,nurses kept on going up and down without any means of communication, others were knocking off...we seated for more than 2 hours without being assisted i ended up leaving without being helped. Service was terrible patients are not prioritized and this was my second time going there. Last week it was the same issue, I waited 5 hours before I could be assisted, nurses sit there chat with one another..another gentleman brought his daughter he only got help after 7pm yet he's been there from 10am in the morning and the clinic was not full it had very few patient..please look into this matter because we go there already not feeling well and they always make matters worse by not showing any care...I believe all the nurses are under oath..but the way things are done is sickening. I was referred from rooihuiskraal to laudium..which is about 30 minutes drive i used money to go there only to come back unattended.
Hellopeter has tracked Laudium Community Health Centre across 5 reviews. Laudium Community Health Centre hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Laudium Community Health Centre? Write a review to help others decide.