AS
Andre S
1 reviews | Active since Jan 2011
23 Jan 2020, 09:08
They go quite after you have made payment
Company not recommended at all, ordered and paid for ACC9769, 2 weeks later still not feedback, when you phone to follow up, you get a "we will call you back" that never happens. Once you have made payment, you hear nothing from this company.
Helpful (0)
Replies (6)0
Replies (6)
Lanline Technologies's replyOfficial
30 Jan 2020, 08:47Good day Andre
We are terribly sorry for the bad experience, the issue of not getting back to you has been addressed.
I see that the payment was allocated once received and the phone was dispatched on 24 January.
Please do mail *** should you require further assistance.
Best regards
We are terribly sorry for the bad experience, the issue of not getting back to you has been addressed.
I see that the payment was allocated once received and the phone was dispatched on 24 January.
Please do mail *** should you require further assistance.
Best regards
Lanline Technologies's reply30 Jan 2020, 08:47
Official
Good day Andre
We are terribly sorry for the bad experience, the issue of not getting back to you has been addressed.
I see that the payment was allocated once received and the phone was dispatched on 24 January.
Please do mail *** should you require further assistance.
Best regards
We are terribly sorry for the bad experience, the issue of not getting back to you has been addressed.
I see that the payment was allocated once received and the phone was dispatched on 24 January.
Please do mail *** should you require further assistance.
Best regards
AS
Andre S's updateReviewer Update
11 Feb 2020, 13:15Lanline has corrected there mistakes and errors. All is well now and I'm happy with the service that I've received once the system was up and running.
AS
Andre S's update11 Feb 2020, 13:15
Reviewer Update
Lanline has corrected there mistakes and errors. All is well now and I'm happy with the service that I've received once the system was up and running.
AS
Andre S's updateReviewer Update
02 Apr 2020, 16:35They disconnected my service shortly after complaint that i logged against them as they dont offer unlimited as per there ads. Saying "we will never make you happy" I'm still being billed. 3 months in a row now. Sales manager keeps on telling me that he will fix it. Till date nothing.
AS
Andre S's update02 Apr 2020, 16:35
Reviewer Update
They disconnected my service shortly after complaint that i logged against them as they dont offer unlimited as per there ads. Saying "we will never make you happy" I'm still being billed. 3 months in a row now. Sales manager keeps on telling me that he will fix it. Till date nothing.
AS
Andre S's updateReviewer Update
02 Apr 2020, 16:53After this note above, I saw credit notes e mailed to me. Why do we have to go all the trouble in posting public complaints before any action is taken? This clearly shows the poor performance of the company in overall.
AS
Andre S's update02 Apr 2020, 16:53
Reviewer Update
After this note above, I saw credit notes e mailed to me. Why do we have to go all the trouble in posting public complaints before any action is taken? This clearly shows the poor performance of the company in overall.
Lanline Technologies's replyOfficial
02 Apr 2020, 17:00Good day Andre
Kindly note that our collections department have been trying to make contact with you in order to terminate your account. Regrettably we have no communication from you via our accounts channel.
Your account had been put on hold and the invoice generated had a corresponding credit.
Kindly note that our collections department have been trying to make contact with you in order to terminate your account. Regrettably we have no communication from you via our accounts channel.
Your account had been put on hold and the invoice generated had a corresponding credit.
Lanline Technologies's reply02 Apr 2020, 17:00
Official
Good day Andre
Kindly note that our collections department have been trying to make contact with you in order to terminate your account. Regrettably we have no communication from you via our accounts channel.
Your account had been put on hold and the invoice generated had a corresponding credit.
Kindly note that our collections department have been trying to make contact with you in order to terminate your account. Regrettably we have no communication from you via our accounts channel.
Your account had been put on hold and the invoice generated had a corresponding credit.
AS
Andre S's updateReviewer Update
02 Apr 2020, 17:08Your sales manager has me on is watsapp? You can call zero one zero four four seven eight nine eight two, select option 1
AS
Andre S's update02 Apr 2020, 17:08
Reviewer Update
Your sales manager has me on is watsapp? You can call zero one zero four four seven eight nine eight two, select option 1