JS
Josh S
1 reviews | Active since Oct 2021
19 Oct 2021, 15:19
Poor Communication & Efficiency
THEY DO NOT MISS THE DEADLINE WHEN CUTTING OFF THEIR SERVICE BUT WHEN THEY HAVE TO RESTORE IT, YOU WILL LIVE YOUR WORST NIGHTMARE!!!
I was cut off due to delayed payment, even after sorting out the payment issue and sending proof of payment to accounts, support and went a step further to complaints, non of their email responds to my situation, there's even no acknowledgment of receipt, nothing. Its been two days now I am cut off from my clients, possible new leads, and new business.
No reminder of payment, you only receive the invoice and that's it.
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Lanline Technologies's replyOfficial
19 Oct 2021, 15:40Good day Josh
Please can you forward your correspondence and proof of payment to *** so we can activate the account. Suspension warnings for unpaid accounts are sent from a *noreply* email address and this could have gone to your spam folder. We see the last email was received in August 2021. Thank you
Please can you forward your correspondence and proof of payment to *** so we can activate the account. Suspension warnings for unpaid accounts are sent from a *noreply* email address and this could have gone to your spam folder. We see the last email was received in August 2021. Thank you
Best regards,
Lanline Technologies's reply19 Oct 2021, 15:40
Official
Good day Josh
Please can you forward your correspondence and proof of payment to *** so we can activate the account. Suspension warnings for unpaid accounts are sent from a *noreply* email address and this could have gone to your spam folder. We see the last email was received in August 2021. Thank you
Please can you forward your correspondence and proof of payment to *** so we can activate the account. Suspension warnings for unpaid accounts are sent from a *noreply* email address and this could have gone to your spam folder. We see the last email was received in August 2021. Thank you
Best regards,