Looseing a client before you had him.

Ive had a ********** experience with this company.They promoted one system with 1 X month free trial.they came and installed a different one and billed a full debit order,i said that,s not what we signed for.They sent a Refund to be filled in,and ever since they have blocked my address from going through,they don't put you through and nobody comes back to you.Then i phoned and they said i must use Whatsap for faster communication,being the same "lanline"number,when you upload this 021 number it clearly states this line cannot and does'nt receive whatsap messages.Just for a refund of R944.36.They lost a client before they had him One very disgruntled "would -Be"client.