VB
Vaughan B
1 reviews | Active since May 2020
18 Aug 2020, 08:33
Lanline just send me a working phone! then we good
I have recently ordered my second phone from Lanline. I have to be honest that the service I received for the first phone was excellent. the first phone is a A20LTE Phone, it works well and I have had no issues. Now i got the LL178ic cordless phone for over 2 weeks. I only worked for a day. I have since sent emails, set on the phone with a technician and my problem is not being resolved and I dont see any way forward. I have just tried to call now and tired of holding and chatting and emailing. I asked that they just send me a working phone! PLEASE
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Replies (3)
Lanline Technologies's replyOfficial
18 Aug 2020, 10:51Good day Vaughan,
Thank you for reaching out.. the head of technical has confirmed that they have been in contact about the device to resolve your issue.
Kindly confirm that you have been contacted and I can assure you that the support team will assist you promptly.
Team Lanline
Thank you for reaching out.. the head of technical has confirmed that they have been in contact about the device to resolve your issue.
Kindly confirm that you have been contacted and I can assure you that the support team will assist you promptly.
Team Lanline
Lanline Technologies's reply18 Aug 2020, 10:51
Official
Good day Vaughan,
Thank you for reaching out.. the head of technical has confirmed that they have been in contact about the device to resolve your issue.
Kindly confirm that you have been contacted and I can assure you that the support team will assist you promptly.
Team Lanline
Thank you for reaching out.. the head of technical has confirmed that they have been in contact about the device to resolve your issue.
Kindly confirm that you have been contacted and I can assure you that the support team will assist you promptly.
Team Lanline
VB
Vaughan B's updateReviewer Update
18 Aug 2020, 16:09I want to truly thank Thabani for his prompt response and getting my matter resolved immediately. My phone is working perfectly now!!!
VB
Vaughan B's update18 Aug 2020, 16:09
Reviewer Update
I want to truly thank Thabani for his prompt response and getting my matter resolved immediately. My phone is working perfectly now!!!
Lanline Technologies's replyOfficial
18 Aug 2020, 16:18Thank you for the feedback Vaughan - we are pleased that your issue has been resolved :) Happy calling !!!
Lanline Technologies's reply18 Aug 2020, 16:18
Official
Thank you for the feedback Vaughan - we are pleased that your issue has been resolved :) Happy calling !!!