fN
fondy N
1 reviews | Active since Oct 2024
17 Oct 2024, 11:59
I am angry and disappointed at this company
My company has a prepaid 3 lines account with lanline and it was all good when we started but the lines are giving us issues , sometimes only 2 lines work and other times only 1 line works and we ended up loosing business because of that, we have been complaining to lanline about that and this issue has been going on since last year, their technicians came twice to our office , and everytime they come to the office they change the simcards then after a day or 2 the same problem reoccurs , It feels like this guys don't understand their product because they can't even fix their lines
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Replies (1)Lanline Technologies's replyOfficial
17 Oct 2024, 16:21Dear Fondy,
Thank you for giving our support team the opportunity to address and resolve the issue you experienced.
We truly appreciate your patience and understanding throughout the process
.
Your feedback is invaluable to us, and we are committed to continually improving our services.
Should you need any further assistance, please do not hesitate to reach out.
Thank you once again for your trust and support.Best regards,
Team Lanline
Thank you for giving our support team the opportunity to address and resolve the issue you experienced.
We truly appreciate your patience and understanding throughout the process
.
Your feedback is invaluable to us, and we are committed to continually improving our services.
Should you need any further assistance, please do not hesitate to reach out.
Thank you once again for your trust and support.Best regards,
Team Lanline
Lanline Technologies's reply17 Oct 2024, 16:21
Official
Dear Fondy,
Thank you for giving our support team the opportunity to address and resolve the issue you experienced.
We truly appreciate your patience and understanding throughout the process
.
Your feedback is invaluable to us, and we are committed to continually improving our services.
Should you need any further assistance, please do not hesitate to reach out.
Thank you once again for your trust and support.Best regards,
Team Lanline
Thank you for giving our support team the opportunity to address and resolve the issue you experienced.
We truly appreciate your patience and understanding throughout the process
.
Your feedback is invaluable to us, and we are committed to continually improving our services.
Should you need any further assistance, please do not hesitate to reach out.
Thank you once again for your trust and support.Best regards,
Team Lanline
