MS
Mohammed S

1 reviews | Active since Apr 2010

23 Nov 2019, 11:04

Bad Service

Please don't sign with this company. They messed up the porting of my Telkom number, even though I sent an email mentioning to them the number which must be ported. Hazel even sent me an email concurring the correct number to be ported. To my dismay they used my wife's work number and used that number. Now when I dial, it rings at my wife's work. It's a total **** up. To add insult, nobody is there to assist over weekends, just some guy in Cape Town who is supposed to be technical department. Really now.one sit the whole weekend without a house phone, all because Hazel messed up. Please fire her now. I don't want.this shot and.They must restore my telkom number. Lawrence, the manager is.nowhere to be found to sort out. Please people becareful these are *********** people that can't assist over weekends. Don't.sign up with them.

0
Replies (3)
MS
Mohammed S's update23 Nov 2019, 15:23
Reviewer Update
This was not a male hormone response, if I didn't sit on their heads the whole time I would have to wait till Monday. Like the guy in Cape Town said I must send an email. To who? The ghost. So the problem has been sorted. In record time nogal. So I give credit to everyone who assisted in this mess.
Thanks
MS
Mohammed S's update23 Nov 2019, 15:28
Reviewer Update
5 stars
Lanline Technologies
Lanline Technologies's reply27 Nov 2019, 00:57
Official
Good day Mohammed 
Thank you for the update posted on your original post. We are happy to confirm that the issue was resolved by changing the outbound CLI of the account. The correct number was ported as per the documentation received. 
Best regards
Lanline Operations