1 reviews | Active since Apr 2017

02 Jan 2021, 16:17

Bad product,no service,no client appreciation.AVOID!!

A great concept ,but without customer service delivery it has failed so many.

I have had to contact Lanline twice during the couple off months that I've been with them due to my line being dead.

The last time (last week) was the last draw as a lodged a complain and apparently to the wrong department and instead of my complained being forwarded I was told to use the right e-mail adress.

I was so irritated I e-mailed and said perhaps its better to save time for all and money for me and rather cancel the line completely.To this email the response was timelessly and the line was cancelled and a collection address and time was requested from me for the device.

Incredible business etiket...slow to retain fast to loose..

No client appreciation with Lanline.

Good bye

0
Replies (1)
Lanline Technologies
Lanline Technologies's reply04 Jan 2021, 13:51
Official
Hi Kevin, thank you for allowing us the opportunity to investigate and resolve. Your valuable feedback has allowed us to relook at our internal process and streamline it to ensure customer satisfaction.
We are happy to retain you as a valued client of Lanline...

Best regards,