KT
Karen T
1 reviews | Active since Apr 2023
16 May 2025, 08:55
ACCOUNT SUSPENSION 01c SHORTPAID
I have been with Lanline Technologies for more than six years. Today my account was suspended because I shortpaid by 01c! My invoice was R512.01 and I paid R512.00. How ridiculous is this?
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Replies (2)KT
Karen T's updateReviewer Update
16 May 2025, 09:29I wrote a review and about 20 minutes after writing my review, I received a call with an apology and the suspension lifted. Thank you for the care and quick response. It is good to know that there are businesses who care.
KT
Karen T's update16 May 2025, 09:29
Reviewer Update
I wrote a review and about 20 minutes after writing my review, I received a call with an apology and the suspension lifted. Thank you for the care and quick response. It is good to know that there are businesses who care.
Lanline Technologies's replyOfficial
16 May 2025, 13:27 Dear Karen,
I want to extend my heartfelt thanks for giving us the opportunity to address and resolve the issue you experienced.
We truly appreciate your patience and understanding throughout the process. It was our pleasure to turn your initial experience into a positive one.
Your feedback is invaluable to us, and we are committed to continually improving our services.
Should you need any further assistance, please do not hesitate to reach out.
Thank you once again for your trust and support.Best regards,
Team Lanline
I want to extend my heartfelt thanks for giving us the opportunity to address and resolve the issue you experienced.
We truly appreciate your patience and understanding throughout the process. It was our pleasure to turn your initial experience into a positive one.
Your feedback is invaluable to us, and we are committed to continually improving our services.
Should you need any further assistance, please do not hesitate to reach out.
Thank you once again for your trust and support.Best regards,
Team Lanline
Lanline Technologies's reply16 May 2025, 13:27
Official
Dear Karen,
I want to extend my heartfelt thanks for giving us the opportunity to address and resolve the issue you experienced.
We truly appreciate your patience and understanding throughout the process. It was our pleasure to turn your initial experience into a positive one.
Your feedback is invaluable to us, and we are committed to continually improving our services.
Should you need any further assistance, please do not hesitate to reach out.
Thank you once again for your trust and support.Best regards,
Team Lanline
I want to extend my heartfelt thanks for giving us the opportunity to address and resolve the issue you experienced.
We truly appreciate your patience and understanding throughout the process. It was our pleasure to turn your initial experience into a positive one.
Your feedback is invaluable to us, and we are committed to continually improving our services.
Should you need any further assistance, please do not hesitate to reach out.
Thank you once again for your trust and support.Best regards,
Team Lanline