Unhappy customer, worse service ever

I am very disappointed with the service I received recently in your products. My Range Rover Evoque is 4 years old and I took it for a normal routine service. At the same time, it was giving a funny sound when I accelerate. I was told that the turbo was damaged and it will take 14 days to receive a replacement of the turbo. I accepted the 14 days which I was never offered a courtesy car.

My life has been hell since the 28th of May 2018, after they receive the turbo, I was informed that there is another problem, the dealership did not have a special tool, another 14 days, this days did not include the weekends. When the tool arrived, then there was another problem, this time they noticed that the auxillary battery is dead, another 14 days to get it from the UK.

I am really not happy with the service that I received. Considering that the brand is known for good things and efficient service. I received my car on the 17th of July 2018, 45 days later. Not even a courtesy car for me to move around. You have really inconvenienced me.

My car was serviced by Land Rover Polokwane