WD
Wayne D
1 reviews | Active since Sept 2015
15 Dec 2015, 06:22
Horrible cheese
3 days ago i purchased 2 900gram blocks of lancewood gouda cheese from game at mall of the south and to my dissatisfaction upon opening the pack and getting ready to grate the product it just crumbled and fell to pieces and it looked likw processed cheese which was not writtin on the packaging. The also has a very bitter taste and is definitely not like any cheese that i have ever purchased of the same type from lancewood. I am really disgusted in the quality of the items
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Lancewood's replyOfficial
15 Dec 2015, 09:15Hello Wayne6801,
Thank you for taking the time to bring this to our attention.
I will send you an e-mail shortly requesting some more information so that we can investigate your complaint. Once our investigation is concluded we will send you written feedback with an coupon to replace the cheese.
Kind regards,
Adri Jantjies
Thank you for taking the time to bring this to our attention.
I will send you an e-mail shortly requesting some more information so that we can investigate your complaint. Once our investigation is concluded we will send you written feedback with an coupon to replace the cheese.
Kind regards,
Adri Jantjies
Lancewood's reply15 Dec 2015, 09:15
Official
Hello Wayne6801,
Thank you for taking the time to bring this to our attention.
I will send you an e-mail shortly requesting some more information so that we can investigate your complaint. Once our investigation is concluded we will send you written feedback with an coupon to replace the cheese.
Kind regards,
Adri Jantjies
Thank you for taking the time to bring this to our attention.
I will send you an e-mail shortly requesting some more information so that we can investigate your complaint. Once our investigation is concluded we will send you written feedback with an coupon to replace the cheese.
Kind regards,
Adri Jantjies