1 reviews | Active since Dec 2016
Funky cheese
<p>To whom it may concern</p> <p> </p> <p>I just opened one ofor your roasted onion cream cheeses which I murchased at a Spar in Maputo. the best before date is 23/03/2017, yet there is a big piece of mould growing on the foil and cheese. I am not sure what happened with the cheese but I think you should have a look at it. I was so looking forward to pair it with my sweet pepper rice cakes, but I think I should rather not. </p>
Dear Sir,
Thank you for taking the time to bring your concerns to our attention.
We would like to investigate the cause of the mould growth and once our investigation is completed we would like to send you an coupon to replace the product.
Please e-mail us the following details:
- Full production date and best before date printed on the packaging (eg. 2PD12/11/16 BB23/03/17)
- When you purchased the cream cheese?
- Full name and surname
- Postal address
- Contact number
Kind regards,
Adri Jantjies
QA Manager
***
Best regards,
Dear Sir,
Thank you for taking the time to bring your concerns to our attention.
We would like to investigate the cause of the mould growth and once our investigation is completed we would like to send you an coupon to replace the product.
Please e-mail us the following details:
- Full production date and best before date printed on the packaging (eg. 2PD12/11/16 BB23/03/17)
- When you purchased the cream cheese?
- Full name and surname
- Postal address
- Contact number
Kind regards,
Adri Jantjies
QA Manager
***
Best regards,